published on 12 July 2020.

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information.

The following outlines our privacy policy. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

What personal information do we collect?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

Litebase considers any information that can be used to directly or indirectly identify you to be “Personal Data,” including without limitation, Personal Data that is accessed, collected, maintained, transmitted, and/or used by Litebase in the normal course of our business, and is subject to the provisions of this Policy, Terms of Service, and applicable law.
Please note, in the absence of any notice to the contrary, you expressly grant Litebase permission to share your Personal Data at Litebase's discretion.

Methods of Data Collection

Litebase uses cookies and similar technologies to enhance your experience and interactions with the Services. These tools can be stored locally, and are used by Litebase and our Representatives for operationally necessary purposes, as well as functional, performance, analytical, and marketing reasons.

Litebase also uses third party tools, such as Google Analytics, to enhance our provision of the Services. Like us, Google Analytics may employ third party tracking tools to gather anonymous browser, operating system, geographic, and website navigation information. You can learn about Google’s privacy practices here, as well as also opt-out of your data from being shared with Google Analytics by downloading Google’s opt-out browser add-on here or by exercising your user choice options above.

To learn more about Litebase’s use of cookies and similar technologies, please review Litebase’s Cookie Policy found here.

Purposes of Collected Data.

Purposes of Collected Data.

For Customers

Litebase may use Personal Data to process your service requests, handle orders, deliver products and services, process payments, communicate with you about orders, provide access to secure areas of Litebase's website, and to enable Litebase to review, develop, and continually improve the products, services, and offers that it provides.

Litebase also uses this information to prevent or detect fraud or abuses of Litebase's website and to enable third parties to carry out technical, logistical, or other functions on its behalf.

Purposes of Collected Data.

For Visitors

Litebase may use Personal Data to send information about Litebase to visitors and to contact such visitors. Litebase also uses the information that it collects to improve the content of our website, enhance user experiences, and as training aids for our employees. Visitors have discretion as to whether to grant information to Litebase, and may opt-out from such processes as outlined above.

Purposes of Collected Data.

For Payment Information

Litebase may ask Account holders to enter credit card or account information in order to process orders for Services. Financial information provided via our website is transferred to a Litebase Third Party Service Provider for payment processing.

This information may be encrypted and stored for logging purposes by Litebase and our Litebase Third Party Service Provider for payment processing. Credit card numbers are used by Litebase Third Party Service Provider only for processing payments and are not used for any other purposes.

Litebase has entered into written agreements with our Third Party Service Providers, and it will continue to enter into written agreements with third parties that provide payment processing services.

Purposes of Collected Data.

For Use Information

Litebase uses website use information to measure interest in and develop its web pages and marketing plans, customize the content you view on your web visits based on your activity during past visits, and administer Litebase's website. In addition, Litebase uses:

  • IP addresses and user-agents to help diagnose problems with its servers, and to administer its website;
  • cookies and other tools to help it recognize users as unique when they return to Litebase's website.
    Litebase also uses cookies to tailor content or advertisements to match your preferred interest; avoid showing Visitors the same advertisements repeatedly; compile anonymous, aggregated statistics that allow Litebase to understand how users use its site and to help it improve the structure of its website; and
  • web beacons to count the number of times that its advertisements and web-based email content are viewed. Litebase combines web beacon information with cookies to track activity on its website originating from advertisements and web-based email content.
Purposes of Collected Data.

For Support Information

Litebase uses information that you provide to it via telephone calls, chat, email, web forms, and other communications to correspond with you about services you may be interested in purchasing.

If you elect to purchase a service online using a web form, Litebase will use the information to establish your account. Information you submit in writing, such as chat, email, and web form information is archived and may be tied to information that Litebase collects about your web visits.

Your telephone calls may be recorded for training and operational purposes and Litebase may enter information you provide via telephone into its systems to use for the purposes described in this paragraph.

Sensitive Information

Litebase will not intentionally collect or maintain, and requests that you do not provide, any information regarding your medical or health condition, race or ethnic origin, political opinions, religious or philosophical beliefs, or other sensitive information.

If you host any material or information that is sensitive and/or subject to the Graham-Leach Bailey Act, the Health Information Privacy Portability and Accountability Act, or any other law or regulation, such information and compliance with applicable privacy laws, remains solely your responsibility.
Litebase is not responsible for any sensitive information stored by you on our systems.

Children's Online Privacy Protection

When it comes to the collection of personal information from children under the age of 13 years old, the Children"s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States" consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children"s privacy and safety online.
We do not specifically market to children under the age of 13 years old.

Disclosure to Regulatory Agencies and other Third Parties

Litebase transfers Personal Data to third parties, including without limitation, law enforcement agencies and consumer reporting agencies, in the normal course of business, subject to service of lawful process or your written consent.

If you breach the Terms of Service, or if Litebase is under a duty to disclose your Personal Data in order to comply with any legal obligation, Litebase may disclose your information to the relevant authority. Disclosure may include, but is not limited to, exchanging information with other companies and organizations for the purposes of regulatory auditing, fraud protection and credit risk reduction.

In particular, Litebase may release the information it collects to third parties when Litebase believes that it is appropriate to comply with the law, to enforce legal rights, to protect the rights and safety of others, or to assist with industry efforts to control fraud, spam or other undesirable conduct.

Litebase may also release the information it collects to third parties, where the information is provided to enable such third party to provide services to Litebase, provided that the third party has agreed to use at least the same level of privacy protections described in this Policy, and is permitted to use the information only for the purpose of providing services to Litebase.

In the event you request the disclosure of your Personal Data by Litebase by, you will be responsible for the cost of disclosure efforts outside of Litebase's normal course of business.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Amendments to this Policy may be made at any time and you should check back frequently for any changes. Litebase shall have the right and ability to amend this Policy at Litebase's sole and absolute discretion, and any amendments herein shall be effective within fourteen (14) days of being posted by Litebase or by your continued use of the Services, whichever later.

Any questions about this Privacy Policy?

Click on the button at the right of this section. You can also email our support team at [email protected].